Terms & Conditions

All cruises are offered for sale by “Rodokalakis Georgios VAT 056192215 Ammouliani PS 63075 Khalkidhiki Greece” and “Krouazieres Siggitikou NE 997383134 Ammouliani PS 63075 Khalkidhiki Greece”

1. BOOKING – Whether you book alone or as a group, you will be entering into a contract directly with “Rodokalakis Georgios VAT 056192215 Ammouliani PS 63075 Khalkidhiki Greece” and “Krouazieres Siggitikou NE 997383134 Ammouliani PS 63075 Khalkidhiki Greece” on behalf of yourself and on behalf of all other members of your party. You must be 18 years old at the time of booking and have the legal capacity and authority to book on behalf of all members of your group. “Passenger” includes everyone on the booking. Anyone under 18 years old is a minor and must be accompanied by a parent or legal guardian and the booking contract must be made by the parent or guardian.

2. CRUISE – The cruise ticket is not transferable and is valid only for the date, vessel and cruise indicated.

3. CANCELATION – Tickets are not canceled and there is no refund after your payment.

4. REFUNDS
• In case of bad weather please contact us prior your cruise. If the cruise is canceled you will get a refund.
• If the cruise does not reached the minimum number of 20 people, the cruise is canceled and you will get a refund.
• If you fail to show up in time for the departure there is no refund.

5. GDPR
We would like to assure you that for “Rodokalakis Georgios VAT 056192215 Ammouliani PS 63075 Khalkidhiki Greece” and “Krouazieres Siggitikou NE 997383134 Ammouliani PS 63075 Khalkidhiki Greece” the protection of our customers’ personal data is of paramount importance. That is why we are taking appropriate steps to protect the personal data we process and to ensure that the processing of personal data is always carried out in accordance with the obligations laid down by the legal framework, both by the company itself and by third parties processing personal data on account of the company.

5.1 Controller – Data Protection Officer (DPO)
“Rodokalakis Georgios VAT 056192215 Ammouliani PS 63075 Khalkidhiki Greece” and “Krouazieres Siggitikou NE 997383134 Ammouliani PS 63075 Khalkidhiki Greece”, informs you that, for the purposes of its business activities, it processes personal data of its customers in accordance with applicable national law and European Regulation 2016/679 on the protection of individuals with regard to the processing of personal data and the free movement of such data (General Regulation Data Protection Law, hereinafter “Regulation”) as in force.
For any matter concerning the processing of personal data, please contact us via e-mail at contact@athos-cruises.gr Mr. Fotis Rodokalakis phone: +30.698.610.7451 or by post at the above postal address of “Rodokalakis Georgios VAT 056192215 Ammouliani PS 63075 Khalkidhiki Greece” and “Krouazieres Siggitikou NE 997383134 Ammouliani PS 63075 Khalkidhiki Greece”.

5.2 What are the legitimate reasons for processing your personal data?
We only process the personal data you provide us such as your name, contact details, e-mail address, telephone number, information on your travel itinerary, such as your reservation code, details of the transaction through which you made the booking, e.g. the details of the card you used to make the payment, as well as health information relating to the issue of tickets, or the reporting of passenger accidents, as well as the transfer of patients by ship when we have a legitimate reason for doing so.

5.3 Legitimate reasons for processing your personal data are:
(a) the provision of the services you assign to us and you wish to receive from us and, consequently, the discharge of our contractual obligations in this context;
(b) your consent under the specific conditions set out in the legal framework so that you may receive information regarding services, offers that are sometimes tailored to your personal preferences both by “Rodokalakis Georgios VAT 056192215 Ammouliani PS 63075 Khalkidhiki Greece” and “Krouazieres Siggitikou NE 997383134 Ammouliani PS 63075 Khalkidhiki Greece” and/or third party affiliates that process your personal data in accordance with the framework in force at any given time;
(c) the explicit disclosure by the data subject and the processing necessary to protect the vital interests of the data subject or another natural person if the data subject is legally or physically incapable of consenting; these are the legitimate reasons why we process any information on health data provided. This is relevant when issuing tickets, reporting passenger accidents, servicing people with reduced mobility and transferring patients.

5.4 How and why do we use your personal data?
(a) To manage your travel reservations and provide our services
When you travel with us, we use the information required for the provision of our services, such as ticketing, completing check-ins, replacing tickets or refunding fares, managing your bookings and serving you as a customer individually or in groups.
(b) To communicate with you and manage our relationship with you
We may need to contact you by e-mail or telephone for administrative purposes, such as confirming your bookings and payments, notifying you in regard to your itinerary, handling requests you have submitted for services not received, any material damage and, generally speaking, handling your complaints.
(c) To let you know about our news and offers
Once you have consented to this, we will send you promotional messages about our travel services, updates and the offers of “Rodokalakis Georgios VAT 056192215 Ammouliani PS 63075 Khalkidhiki Greece” and “Krouazieres Siggitikou NE 997383134 Ammouliani PS 63075 Khalkidhiki Greece”, sometimes tailored to your preferences and interests, if you have chosen to do so, so that we may improve your customer experience.
(d) To improve our services and protect our business interests
The business purposes for which we will use your information help us improve the services we provide, meet your expectations and control transactions from our sales, so as to respond to any requests for contesting charges on your cards and manage the clearance of our sales.

5.5 Where are your data shared?
“Rodokalakis Georgios VAT 056192215 Ammouliani PS 63075 Khalkidhiki Greece” and “Krouazieres Siggitikou NE 997383134 Ammouliani PS 63075 Khalkidhiki Greece”, communicates your personal data to the following categories of recipients:
(a) State Authorities, Law Enforcement Agencies
When this is necessary for the execution of an itinerary and in accordance with the procedures laid down, and when it is necessary to provide more information in relation to the list of passengers and vehicles on specific itineraries.
(b) Associates of our company (agencies, advertising firms, etc.)
“Rodokalakis Georgios VAT 056192215 Ammouliani PS 63075 Khalkidhiki Greece” and “Krouazieres Siggitikou NE 997383134 Ammouliani PS 63075 Khalkidhiki Greece” works with associates to whom the company assigns the processing of personal data on its account (e.g. ticketing agencies). In such cases, “Rodokalakis Georgios VAT 056192215 Ammouliani PS 63075 Khalkidhiki Greece” and “Krouazieres Siggitikou NE 997383134 Ammouliani PS 63075 Khalkidhiki Greece”, shall remain responsible for the processing of your personal data and shall specify the details of the processing, signing a specific contract with the associates tasked with processing activities, in order to ensure that the processing is carried out in accordance with the legal framework in force and that every natural person may exercise the rights conferred on them by the legal framework freely and without hindrance.
Furthermore, “Rodokalakis Georgios VAT 056192215 Ammouliani PS 63075 Khalkidhiki Greece” and “Krouazieres Siggitikou NE 997383134 Ammouliani PS 63075 Khalkidhiki Greece”, may also effect transfers to third-party affiliates for the purpose of sending promotional material and information about products and services, provided that consent has been given by any natural person as mentioned above and that the foregoing concerning the written assignment of processing applies.

5.6 Data Storage Period – The length of the data storage period is 24 months.

5.7 What are your rights with respect to your personal data?
Any natural person whose data are being processed by “Rodokalakis Georgios VAT 056192215 Ammouliani PS 63075 Khalkidhiki Greece” and “Krouazieres Siggitikou NE 997383134 Ammouliani PS 63075 Khalkidhiki Greece” enjoys the following rights:
(a) Right to access:
You have the right to be made aware and verify the legitimacy of the processing. Thus, you have the right to access the data and receive additional information concerning its processing.
(b) Right to rectification:
You have the right to study, rectify, update or modify your personal data by sending an e-mail to contact@athos-cruises.gr or a letter to the postal address of “Rodokalakis Georgios VAT 056192215 Ammouliani PS 63075 Khalkidhiki Greece” and “Krouazieres Siggitikou NE 997383134 Ammouliani PS 63075 Khalkidhiki Greece”.
(c) Right to erasure:
You have the right to request the erasure of your personal data when we process it on the basis of your consent or in order to protect our legitimate interests. In all other cases (for example, where there is a contract, an obligation to process personal data required by law, public interest), this right is subject to specific restrictions or does not exist, as the case may be.
(d) Right to restriction of processing:
You have the right to request a restriction on the processing of your personal data in the following cases: (1) when you contest the accuracy of the personal data and until verification takes place; (2) when you oppose the erasure of personal data and request the restriction of their use instead of erasure; (3) when the personal data are not needed for processing purposes but are necessary for the foundation, exercise and support of legal claims; and (4) when you object to the processing and it is verified that there are legitimate reasons that concern us and supersede the reasons for which you oppose the processing.
(e) Right to oppose processing:
You have the right to object at any time to the processing of your personal data where, as described above, it is necessary for the purposes of the legitimate interests we pursue as controllers, as well as for processing for direct marketing and consumer profiling purposes.
(f) Right to portability:
You have the right to receive your personal data free of charge in a format that allows you to access, use, and edit them through commonly used editing methods. You also have the right to ask us, if technically feasible, to transfer the data directly to a different controller. Your right to do so applies to the data that you have provided to us and that is being processed by automated means based on your consent or performance of a relevant contract.
(g) Personal Data Security
“Rodokalakis Georgios VAT 056192215 Ammouliani PS 63075 Khalkidhiki Greece” and “Krouazieres Siggitikou NE 997383134 Ammouliani PS 63075 Khalkidhiki Greece” applies appropriate technical and organizational measures to secure the processing of personal data and to prevent the accidental loss or destruction and unauthorized and/or unlawful access to, use, modification or disclosure of personal data. In any event, the way the Internet functions and the fact that it is freely accessible by anyone cannot guarantee that unauthorized third parties will never be able to violate the technical and organizational measures applied, gaining access and potentially using personal data for unauthorized and/or illicit purposes.

It is “Rodokalakis Georgios VAT 056192215 Ammouliani PS 63075 Khalkidhiki Greece” and “Krouazieres Siggitikou NE 997383134 Ammouliani PS 63075 Khalkidhiki Greece” (athos-cruises.gr) policy to respect your privacy regarding any information we may collect while operating our websites.

6. Website Visitors

Like most website operators,  Athos Sea Cruises (athos-cruises.gr) collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Athos Sea Cruises (athos-cruises.gr)’s purpose in collecting non-personally identifying information is to better understand how Athos Sea Cruises (athos-cruises.gr)’s visitors use its website.

Athos Sea Cruises (athos-cruises.gr) also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on Athos Sea Cruises (athos-cruises.gr) blogs/sites. Athos Sea Cruises (athos-cruises.gr) only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

7. Gathering of Personally-Identifying Information

Certain visitors to Athos Sea Cruises (athos-cruises.gr)’s websites choose to interact with Athos Sea Cruises (athos-cruises.gr) in ways that require Athos Sea Cruises (athos-cruises.gr) to gather personally-identifying information. The amount and type of information that Athos Sea Cruises (athos-cruises.gr) gathers depends on the nature of the interaction. For example, we ask visitors who sign up at Athos Sea Cruises (athos-cruises.gr) to provide a username and email address. Those who engage in transactions with Athos Sea Cruises (athos-cruises.gr) are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Athos Sea Cruises (athos-cruises.gr) collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Athos Sea Cruises (athos-cruises.gr). Athos Sea Cruises (athos-cruises.gr) does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

8. Aggregated Statistics

Athos Sea Cruises (athos-cruises.gr) may collect statistics about the behavior of visitors to its websites. Athos Sea Cruises (athos-cruises.gr) may display this information publicly or provide it to others. However, Athos Sea Cruises (athos-cruises.gr) does not disclose personally-identifying information other than as described below.

9. Protection of Certain Personally-Identifying Information

Athos Sea Cruises (athos-cruises.gr) discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Athos Sea Cruises (athos-cruises.gr)’s behalf or to provide services available at Athos Sea Cruises (athos-cruises.gr)’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Athos Sea Cruises (athos-cruises.gr)’s websites, you consent to the transfer of such information to them. Athos Sea Cruises (athos-cruises.gr) will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Athos Sea Cruises (athos-cruises.gr) discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Athos Sea Cruises (athos-cruises.gr) believes in good faith that disclosure is reasonably necessary to protect the property or rights of Athos Sea Cruises (athos-cruises.gr), third parties or the public at large. If you are a registered user of a Athos Sea Cruises (athos-cruises.gr) website and have supplied your email address, Athos Sea Cruises (athos-cruises.gr) may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Athos Sea Cruises (athos-cruises.gr) and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Athos Sea Cruises (athos-cruises.gr) takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

10. Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Athos Sea Cruises (athos-cruises.gr) uses cookies to help Athos Sea Cruises (athos-cruises.gr) identify and track visitors, their usage of Athos Sea Cruises (athos-cruises.gr) website, and their website access preferences. Athos Sea Cruises (athos-cruises.gr) visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Athos Sea Cruises (athos-cruises.gr)’s websites, with the drawback that certain features of Athos Sea Cruises (athos-cruises.gr)’s websites may not function properly without the aid of cookies.

11. Business Transfers

If Athos Sea Cruises (athos-cruises.gr), or substantially all of its assets, were acquired, or in the unlikely event that Athos Sea Cruises (athos-cruises.gr) goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Athos Sea Cruises (athos-cruises.gr) may continue to use your personal information as set forth in this policy.

12. Privacy Policy Changes

Although most changes are likely to be minor, Athos Sea Cruises (athos-cruises.gr) may change its Privacy Policy from time to time, and in Athos Sea Cruises (athos-cruises.gr)’s sole discretion. Athos Sea Cruises (athos-cruises.gr) encourages visitors to frequently check this page for any changes to its Privacy Policy.

13. Gold services

• Each package of Gold services that you buy, concerns only one customer, for example if you bought two tickets you need to buy 2 gold services, one for each passenger.
• If you ll ask for a full refund you’ll get the 100% of the total amount you payed for the excursion for each customer who bought the gold service, the amount you payed for the gold service will not be refunded.
• The 20% next excursion discount will be available for 1 year.
• The 20% discount at the boat’s bar and at banana beach will be available for 24h the date of the excursion
• The emergency free transfer is a service that we offer using our own cars or a hired taxi. If the crew of the boat thinks that the emergency situation is very special and the port authorities or the health center of the area order that the passenger have to go to the hospital with ambulance then we have to follow the orders of the specialists

Cookies Policy